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Welcome to our FAQ section
We've compiled answers to your most common questions about our products, shipping policies, and how we can help you gear up for your next adventure. Our team is dedicated to providing you with the support and information you need to make the most out of your rig.
How long will it take to get my orders?
Expect your order to arrive within 2 to 4 business days for all in-stock items. For pre-orders/special items from abroad, reach out to us for the order-specific delivery timeline.
How can I track my order?
Once your order has been shipped, you'll receive a tracking number. You can easily track your shipment with Aramex.
What's JKB's return/exchange policy?
Unpacked/Uninstalled items can be exchanged in our showroom subject to availability within 30 days from purchasing date. More information here.
How can I get advice on building my rig?
While in life bigger is better, your rig does not have to be big. From stock to hard rock! Reach out to our experienced team for tailored advice for your specific needs.
What are JKB's payment terms?
We require the full payment via OMT, Wish Money, or Bank Transfer. We will introduce online card payments soon, stay tuned!
Our Real World Community
Join the thriving community at @wranglerclublebanon, founded by the creators of JKB. Immerse yourself in curated Jeep content, connect with fellow enthusiasts, and experience thrilling off-road expeditions and camping adventures together.
Follow @Wrangler_Club_Lebanon